Term of use:

• In case the client wishes to prepone /postpone his or her travel dates, we request you to kindly reach us 15 days prior to the journey date via e-mail/SMS.

• The customers can prepone /postpone their tour once without any additional charges (if intimated before 15 days of travel date in written). However, postponing & preponing a second time will attract additional charges.

• Also note that few service providers (Hoteliers, Transporter etc.) may apply to postpone/prepone charges even after meeting the above requirement. In such cases postpone/prepone charges will deduct from the advance amount deposited.

• In all prepone or postpone scenarios, the services and the costing will be subject to the availability of Hotel/Volvo and season/off-season time.

• We do not accept any changes in the plan within 15 days of the travel date. However, in rare cases like adverse climatic conditions or strikes, the package can be postponed which will be intimated to you beforehand.

• The validity to utilize your Advance payment in prepone/postpone scenarios is 1 Year from the date of advance payment.

• The advance payment and the invoice Number allotted to you, are transferable i.e. you can pass on your booking to any of your friends/ relatives. (Please Note: In order to transfer your booking you must meet the above terms and conditions first).

Refund Policy:

• Refunds if any, for amendments and/or cancellations will be paid directly to the customers strictly be 'A/C Payee' cheque, in Indian Rupees t the prevailing rate of exchange within 45 days,

as per Reserve Bank of India rules and regulations, irrespective of whether the tour payments were in part made in foreign currency.

• No refund will be payable, for any unused portion of tour, due to whatsoever reason.

• No refund will be made in cash.

• Partly utilised tour becomes Non-refundable in any and all circumstances.

 

Number of days prior to the departure we receive your written cancellation application	Amount you must pay cancellation charges percentage on total tour price.
More than 60 days	Full registration amount
60-46 days	25%
45-31 days	50%
30-01 days	100%
On tour	100%